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PRODUCT SUPPORT

Support for Aiconic Fact Check & Prompts

Start with the checks below. If the issue remains, email us with the product name, extension version and Chrome version.

01

Install or update

Open the official Chrome Web Store listing, install the extension and reload the ChatGPT tab. Chrome normally updates extensions automatically.

02

If controls do not appear

Confirm the extension is enabled, refresh ChatGPT, close duplicate tabs and check that your Chrome version is current.

03

If a check does not complete

Retry once, then note the extension version, approximate time and the step where the workflow stopped. Do not email confidential conversation content.

04

Privacy or deletion request

Use the contact below and include the product name. We will confirm the applicable data flow and deletion procedure before requesting additional information.

Still need help?

We reply by email. Do not include passwords, payment credentials or confidential ChatGPT content.